◆Processing time: Delivery within 7 days at the latest after payment
◆Shipping time: Normally 10-20 workdays.

When your order is shipped, we will send you a confirmation email containing your logistics tracking number. You can check the shipping status by entering the tracking number from the email on the logistics tracking page of our website.

◆If you have any questions, please feel free to contact us via email at liuyang963761@gmail.com. Our customer service team will reply to you within 24 hours on weekdays, and within 48 hours on non-weekdays.

◆Contact email: liuyang963761@gmail.com

◆You can also send a message to our official TikTok account MIMIBOX

◆Free shipping on orders over $50 USD, under $99 the shipping fee is $7.99 USD

To some distant countries, we offer free shipping on orders over $200 USD, for orders under $200 USD, the shipping fee is $20 USD.

▼OUR CRYSTALS▼
◆Our crystals are 100% real and Consciously Curated.
◆All Man made/dyed crystals/glass will be additionally marked.
◆All crystals are cleansed and charged before shipping.
For towers with hot glue, just soak it in hot water and it will resolve.
Please keep in mind that these crystals are products of nature and each one is unique and may have imperfections or natural crack. The actual color and patterns may vary slightly as well. If you are a seeker of perfection, our crystals may not be for you.


▼Delivery ▼
◆The shipping companies we work with are FedEx, DHL, TNT, 4PX, CNE, USPS, ROYAL MAIL, CANADA POST, etc. We will choose the shipping company according to the specific destination and weight.
◆Processing time: Delivery within 7 days at the latest after payment
◆Shipping time: Normally 10-20 workdays.
◆Transportation scope: Our global transportation does not include areas involving legal disputes and military bases


▼Purchase Instructions▼
◆If have any requests for your order, it is your responsibility to inform us before placing an order, and we will try our best to meet your requirements.
◆Coupon code: Not applicable to orders that have been placed. Therefore, if you have one, please confirm and enter it at checkout so that you can enjoy the discount!
◆For legal reasons, I can never guarantee that the crystals sold can cure any disease, nor that they will provide you with a description.


▼About After-sales▼
◆PLEASE FILM AN UNBOXING VIDEO.
We will NOT issue any kind of refund without an unboxing video to prove everything you received.
◆If you have a problem with your package, please contact us first
Delivered successfully more than 3 days parcels we generally do not deal with after-sales

◆We only deal with after-sales issues for damaged goods and goods missed/misdelivered.
◆We are not responsible for all preferences and dissatisfaction regarding personal objective circumstances
◆We do not refund orders with incorrect addresses and phone numbers. Please fill in the correct shipping information carefully and cautiously.
◆We not responsible for lost or stolen packages, but if this problem occurs, please contact us. we will try our best to cooperate with you,


▼Feedback▼
Your positive feedback is very important and we highly value our customers' satisfaction and opinions. Please contact us if you have any questions and we will deal with your problem as soon as possible. If you love our crystals, would you mind leaving your comments and pictures of the beautiful crystals on our website?

▼Contact US▼
Email: liuyang963761@gmail.com

▲Please note that by purchasing from my store, you have confirmed and agreed to all my store policies.All our content belongs to us and is bound by our copyright.Prohibit all forms of misappropriation of our content results.